At Swim Pro Gear, we protect your personal data with the same dedication we apply to crafting high-performance swim equipment. This Privacy Policy explains how we collect, use, and safeguard your information when you visit swimprogear.com.

1. Information We Collect

Like our swim gear selection process, we’re precise about the data we collect:

  • Personal Information: When you make a purchase, we collect your name, email, shipping address, and payment details (processed securely through our payment providers).
  • Browsing Data: We gather information about your device and how you interact with our site, similar to how we analyze swim performance metrics.
  • Communication Records: When you contact our team (all swimmers themselves), we keep records of those interactions.

2. How We Use Your Information

We use your data with the same focus that champions use our training aids:

  • To process and fulfill your orders with the speed of a 50m freestyle sprint
  • To improve our products and services through performance analysis
  • To communicate with you about your orders and our latest gear
  • To prevent fraud with the vigilance of a lifeguard
  • To comply with legal requirements as strictly as competition rules

3. Data Sharing & Disclosure

We share your information only when necessary, with the precision of a perfect dive:

  • Service Providers: Trusted partners who help with payment processing, shipping, and website operations.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, with appropriate protections.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve swimmers worldwide (excluding some remote areas and parts of Asia), your data may be transferred to and processed in countries outside your own. We ensure these transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same security we demand for our payment systems:

  • Military-grade 256-bit SSL encryption for all transactions
  • Regular security audits, like our equipment performance tests
  • We never store full payment details on our servers
  • Secure access controls to personal data

6. Your Rights

You have rights regarding your personal data, as clear as our competition goggles:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data in certain circumstances
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Like tracking lap times, we use cookies to:

  • Remember your preferences and shopping cart
  • Analyze site traffic and performance
  • Deliver targeted marketing about products that might improve your swim performance

You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy occasionally, just as we refine our swim gear. Significant changes will be communicated through our website or email.

9. Contact Us

For privacy-related questions, contact our team (all competitive swimmers themselves) at:

Swim Pro Gear
63 Wrottesley St, Birmingham, GB B2E 3HG
Email: [email protected]

Our customer service team typically responds within 24 hours during UK business hours.